Shipping & returns

Shipping

At GBDN we’re able to provide an efficient delivery service to our customers. Using UPS, DHL and TNT we are able to provide fast deliveries providing the items are in stock and the funds have been cleared.

PLEASE ALSO BE AWARE THAT GOODS CANNOT BE DESPATCHED UNTIL PAYMENT IS RECEIVED IN FULL. AS SOON AS THE PAYMENT IS RECEIVED AT GBDN YOUR ITEM WILL BE DISPATCHED.

Shipping Costs

Shipping costs will be added to your invoice at the time of ordering. Insurance of goods for delivery is the responsibility of the customer/receiver. The shipping rates posted on our website do NOT include insurance. If you wish to insure your package please contact us for specific rates. Insurance rates vary based on size, value and weight. We assume NO responsibility for packages lost in transit. 

Return Policy 

This website is designed for EU Professionals in the Cinema and Broadcast Industry.
Therefore this webshop does NOT fall under EU consumer return law and policies.

By default, all orders can NOT be cancelled or returned without our explicit agreement.
If a return is accepted by us, only unopened and undamaged products in their original packaging can be returned within 7 days for a full refund. Incomplete, dirty or damaged products will not be accepted. All returns are at the cost of the buyer and must be insured. We strongly advise contacting us to organize pick-up and delivery.